Chase News Support

Welcome to Chase Support! We’re here to ensure you have the best possible experience with our app. Below, you’ll find information on how to troubleshoot common issues, provide feedback, and get assistance when needed.

Frequently Asked Questions (FAQ)

1. How do I use Chase?

Chase makes it easy to stay informed. Simply open the app to browse the latest news summaries. Tap any story to read the summarised key points, and tap the blue “Read Full Article” button at the bottom of the page to read the full article from the original source

2. Is the news on Chase reliable?

Yes, Chase pulls content from thousands of trusted news sources to provide accurate, up-to-date summaries.

3. Can I customize my news feed?

Not yet, but we’re working on adding personalized features in a future update!

4. How do I report an issue with the app?

You can report issues directly within the app by navigating to Settings > Contact Us, or by contacting us via email at [email protected]

Technical Support

If you encounter any technical issues, try the following steps:

1. Restart the app: Close and reopen Chase to refresh your news feed.
2. Check your connection: Ensure you’re connected to Wi-Fi or have a stable data connection.
3. Update the app: Make sure you’re using the latest version of Chase from the App Store.

For persistent issues, contact us at [email protected] with a detailed description of the problem, your device model, and the app version.